If a grievance is wrongly addressed to a department, CPGRAMS may:

Type: MCQ • Marks: 1

A. Route/forward it to the appropriate authority as per the system and applicable procedure

B. Automatically convert it into an FIR

C. Send it to a private company

D. Destroy it

Explanation

Explanation: One advantage of the centralized system is that grievances can be routed to the concerned authority.

UPSC Principal & Vice Principal Education Policies Measurement Evaluation & Act

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