CPGRAMS - Part 1

CPGRAMS can help Government departments improve:

Type: MCQ • Marks: 1
CPGRAMS can help Government departments improve:
Options
A. Service delivery
B. Administrative processes
C. Citizen satisfaction
D. All of the above
Explanation
Explanation: Analysis of grievances can reveal service-delivery deficiencies and systemic administrative issues, allowing departments to improve processes.
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