Communication

A principal hears through informal staff conversations that teachers are concerned about a proposed timetable change The...

Type: MCQ • Marks: 1
A principal hears through informal staff conversations that teachers are concerned about a proposed timetable change The best managerial response is to:
Options
A. Immediately punish employees for using the grapevine
B. Verify the concern and provide clear formal communication
C. Ignore all informal communication
D. Ban interpersonal discussion
Explanation
Effective managers recognise informal communication while ensuring that important information is verified and clarified through appropriate formal channels.
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