A principal says “I am open to your suggestions” but repeatedly looks at the clock, avoids eye contact and interrupts te...
Type: MCQ • Marks: 1
A principal says “I am open to your suggestions” but repeatedly looks at the clock, avoids eye contact and interrupts teachers The contradiction illustrates:
Options
A. Consistency between verbal and non-verbal communication
B. Formal communication
C. Incongruence between verbal and non-verbal signals
D. Semantic precision
Explanation
Non-verbal behaviour may contradict the verbal message, reducing perceived credibility.
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UPSC Principal & Vice PrincipalManagement Finance Administration
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