Which of the following is most likely to improve communication effectiveness in a multicultural organisation?

Type: MCQ • Marks: 1

A. Assuming identical meanings across cultures

B. Cultural sensitivity and adaptation of communication practices

C. Increasing jargon

D. Discouraging clarification

Explanation

Cultural differences can influence language, gestures, assumptions and interpretation. Cultural sensitivity reduces misunderstanding.

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UPSC Principal & Vice Principal Management Finance Administration

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