Grapevine Communication

Which of the following is most likely to create a healthy relationship between formal communication and grapevine commun...

Type: MCQ • Marks: 1
Which of the following is most likely to create a healthy relationship between formal communication and grapevine communication?
Options
A. Formal communication provides timely facts while management remains attentive to informal concerns
B. Management suppresses all informal communication
C. Formal communication is permanently withheld
D. Rumours are officially endorsed
Explanation
Effective managers neither rely entirely on nor attempt to eliminate the grapevine. They use formal channels for authoritative information while monitoring informal signals.
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UPSC Principal & Vice Principal Management Finance Administration

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