Grapevine Communication

Which of the following is the best managerial strategy for dealing with grapevine communication?

Type: MCQ • Marks: 1
Which of the following is the best managerial strategy for dealing with grapevine communication?
Options
A. Ignore it
B. Suppress it completely
C. Monitor it, identify concerns, verify information and strengthen formal communication
D. Encourage rumours deliberately
Explanation
This balanced approach recognises the informational value of the grapevine while limiting misinformation.
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UPSC Principal & Vice Principal Management Finance Administration

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