Grapevine Communication

Which of the following would be the least appropriate way for a principal to counter a harmful rumour?

Type: MCQ • Marks: 1
Which of the following would be the least appropriate way for a principal to counter a harmful rumour?
Options
A. Provide factual clarification
B. Explain what is known and unknown
C. Encourage employees to verify information
D. Create another rumour to counter the first
Explanation
Counter-rumours further damage trust and may intensify uncertainty instead of resolving it.
UPSC Principal & Vice Principal Management Finance Administration

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