Which of the following managerial actions is most likely to convert gr

Type: MCQ • Marks: 1

Which of the following managerial actions is most likely to convert grapevine information into constructive organisational learning?

A. Identifying recurring concerns and investigating their underlying causes

B. Punishing all employees who participate in informal communication

C. Ignoring employee concerns

D. Replacing all informal communication with surveillance

Explanation

Repeated informal concerns can reveal systemic issues that formal reports may not immediately capture.

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UPSC Principal & Vice Principal Management Finance Administration

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Which of the following managerial actions is most likely to convert grapevine information into constructive organisation...