If formal communication is characterised by low credibility, the likely consequence is:

Type: MCQ • Marks: 1

A. Greater employee dependence on informal information networks

B. Automatic elimination of grapevine

C. Complete organisational transparency

D. Reduced interpersonal interaction

Explanation

When employees do not trust official communication, they are more likely to seek alternative sources.

UPSC Principal & Vice Principal Management Finance Administration

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